Killer Social

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Is there Rehab for Stupid?

Reputation Management Basics

Did you think I would wait this long to put in my two cents on this Weinergate situation?

Disclaimer. This is not intended to be a personal moral or particularly judgemental blogpost. It’s not my job as a social media strategist to judge whether you are a good person or bad person. It’s my job to judge whether your BUSINESS or BRAND will be perceived as a good business or bad business.

Two weeks before Weinergate was revealed I attended a presentation on reputation management on social media given by the Social Media Swami himself Shashi Bellamkonda of Network Solutions at Blogworld NYC. He covered everything you could possibly want to know about getting your brand, which hopefully already practices basic social media common sense, out there even further.  Great beginner to advanced info and even without Sashi’s verbal input along it, I suggest you take a look at the slideshare.

At the end of the presentation, Mr. Bellamkonda asked if there were any questions to the crowd of maybe 150 people. Nobody got up, and I had one, so I asked essentially the following: “You’re a guy. Is there some special way to tell male clients that they ARE who they FOLLOW and who they engage with online? You are who you tweet. I have had situations where they engage with porn people and bathing suit model types. I believe they are hurting their brand”. Mr. Bellamkonda didn’t quite understand the question, probably because he is not accustomed to dealing with this type of situation at Network Solutions. BUT THE AUDIENCE understood the question just fine.

Here were some of the suggestions

* If he/she is a client and continues to follow and engage with these types either fire the client or continue to take his money, much as a lawyer would for a client that Is guilty. Make it clear that this client will hurt his social media success with this behavior.
* Helpful hint: If he/she follows or engages with anybody his wife/husband or girlfriend/boyfriend would not appreciate, then that’s a signal he shouldn’t engage with that person.
*If he/she feels he must use the Internet to “whore around” as one male audience member called it later to me privately, the respectable thing would be to do it under an account without his name or business name on the account or an Internet dating site.
Note: I don’t prescribe to this remedy as I have seen so-called secret accounts “outed” while on twitter. There are no secrets on social media.

I’m no psychologist, but I think it’s people who need to have their ego fed who engage in this type of behavior –men and women alike. Ask yourself who you want as brand advocates, sleazy people or smart people. As a woman, to me the women who engage in this kind of behavior are essentially delivering a slap in the face to those of us who dislike being treated as objects and actually get paid to use our brain. What is the payoff to your business by engaging these types of people? How do you even know they are real people? Do you think nobody is watching? Everybody is watching.

The question is, is it worth your ego and potential damage to your business to carry on in this way?

To most of us,  managing our reputation really boils down to behaving the same online the way we do offline, assuming one is behaving correctly offline, and then broadcasting our message and brand to the world.  It amazes me those people and businesses who falsely believe that their behavior is somehow *invisible*  on the Internet. They need to wake up and realize that their behaviour is in fact magnified. They write down the behaviour. They put risqué pictures on the Internet. It does not magically disappear.

One of my first personal experiences with this was about a year ago before I officially became a social media advisor with Killer Social and Socialisle. One day I noticed I had a new follower on my jewelry account that was a local Long Islander.  A man in his 40s, about my age. I noticed that MY avatar in his “who else I follow” section on in the old twitter app that used to show pictures of all recent follows was surrounded by several porn star and bathing suit escort types. His background picture was of his family, including his young children.

I wondered – did he think I was one of THEM? Surely he did, even though I never have any below the neck or risqué avatars. What kind of person was this? I felt insulted.
This appeared to be the man’s business account and he claimed to be in the social media biz in his bio. With no further ado, I pleasantly privately informed this man in DM that because he was a local, I was giving him the following info nicely instead of just blocking. The images of me surrounded by porn girls over the image of his family was very disturbing to me. Unfollow me immediately. I gave him no option to reply as I don’t believe I ever followed him. He complied and in addition I noticed he was smart enough to clean up his act, eventually unfollowing the porn people and following the ones he actually wanted to do business with.

Some people are not that smart.

I have had less pleasant experiences with clients and people I have followed for quite some time who start to exhibit the same behavior. I say something. They feel they are being judged by me. I think I’m doing them a favor by stating the obvious. If you saw that a friend had a flat tire, would you let him go out and drive 75 on the freeway? No. You’d tell him to repair his tire before he got hurt.

I’m not saying it’s just the men who behave this way either. Some of the women are worse. I don’t think Rep. Weiner has done anything that millions of people aren’t already doing. Personally, I don’t think he should lose his job over it. It’s enough that he has to deal with the negative consequences his behaviour will have to his career and his relationship. Hopefully his experience will help others and maybe his rehab will help.

Just remember folks, there is no rehab for stupid.

What do you think about this situation? Let’s talk about it. Leave your comments below.

Tweet smart.

 

7 Comments Post a comment

  1. Deep Soni

    June 12, 2011 at 12:31 pm

    I do agree that you are what you tweet. People can easily make someone who they aren’t online but that would be useless as the people who follow you like the fake you, they don’t know the real you.

    Regarding the Weiner situation. He could have handled the situation completely differently and gotten past it. He first stated his account was hacked & if he went along with that, people would have left him alone by now.

    You gotta be smart how you handle your online presence.

    1
    • Sueanne Shirzay

      June 12, 2011 at 1:49 pm

      Thanks, Deep. Perceptions are a funny thing. I don’t know if people would have left him alone or not had he been truthful. Nor do I know if all of the truth is out. People never seem to leave politicians alone. We shall see what happens!

      2
  2. Andrea Cannavina

    June 12, 2011 at 12:44 pm

    It is amazing how people believe no one really “sees” what they are doing “on line”. Also amazing how you try to be nice, and they think you are judging… been there, done that. As you say: there’s no rehab for stupid.

    3
    • Sueanne Shirzay

      June 12, 2011 at 1:51 pm

      I agree, I think things are much more transparent that people realize because I have been on social media for 2.5 years, seen so many things, and I hear so much. Nothing is really private unless you just keep it to yourself. Thanks for your comment.

      4
  3. John Lusher

    June 12, 2011 at 1:47 pm

    The pull quotes from this entire post is, “you are who you tweet” and “there are no secrets in social media.” This is an excellent post!

    People that engage in questionable behavior, or downright wrong behavior such as Mr. Weiner, have no place to hide in social media. As soon as he stated, “my account was hacked” most of us in social media collectively shouted “BS” because we knew better!

    The cloak of secrecy is off for people such as Mr. Weiner and in the world of social media, the individuals you choose to interact with says more about you, your morals and your character than a library full of words.

    5
    • Sueanne Shirzay

      June 12, 2011 at 3:20 pm

      Thanks for your comments John, The BS one made me laugh. Very true.

      6
  4. Mike LaMonica

    June 12, 2011 at 9:03 pm

    It’s rare for you and I, but I come here to disagree. Have you seen the pictures that just came out about an hour or so ago???

    http://photos.tmz.com/galleries/anthony_weiner_at_the_congressional_gym#tab=most_recent&id=93554.

    I think he should be canned. After viewing this married man grabbing his crotch and firing off these types of pictures, do you still think he should keep his job? Do you want this kind of guy on your payroll? He is.

    Twitter is not Adult Friend Finder or even Match.com. And of course, I come to agree with your great title for this post.

    Mike

    And I’m not buying this rehab business…

    7

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